A flight to remember

When strangers see the words on Ed Kinsall's ball cap, they often approach to shake his hand and thank him for his service.

Until now, he's never been sure whether to believe they were sincere.

Kinsall has never forgotten what it felt like to be on the receiving end of the public's ire towards the Vietnam War. As he returned home through Chicago O'Hare, having been discharged from Great Lakes Naval Hospital, he was verbally abused and even spat on.

Vietnam was a lesson learned for many Americans. The sight of a member of the public thanking a veteran or active service member is now commonpl...